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Changing Insurance Companies? Follow These 3 Simple Steps

Switching your homeowners insurance is easy. Follow these three steps to update your coverage and help avoid unexpected changes to your mortgage payment.

Step 1: Send Us Your New Insurance Information

After you choose a new homeowners insurance policy, send us a copy of:

  • Your new insurance policy
  • The bill or invoice from your new insurance company

You can send it using any of these options:

Processing Time: Please allow up to 7 business days for us to update your account.

Step 2: Cancel Your Previous Policy

  • Once your new policy is active, contact your previous insurance company or agent to cancel your old policy.
  • If you've already paid for coverage you no longer need, contact your insurance company to see if you qualify for a refund.

Step 3: Help Keep Your Payment on Track

If you receive a refund from your previous insurance company, call us at (877) 350-0350.

We will:

  • Review your mortgage account
  • Determine if any of the refund should be applied to your escrow account
  • Explain any impact to your future mortgage payment
  • Accept a payment over the phone if needed

Why this matters: If you receive a refund from your previous insurance company after switching policies, adding that money back into your escrow account can help keep your escrow balance steady. It's a simple step that can reduce the chance of a shortage and help your monthly mortgage payment stay more consistent.

Share This Mortgagee Clause with Your Insurance Agent: Flat Branch Home Loans
ISAOA/ATIMA
PO Box 2401
Daytona Beach, FL 32115

Looking for New Insurance Coverage?

Finding the right insurance at the best price can be challenging. Flat Branch Insurance Services may be able to help by comparing rates from multiple highly rated insurance companies.