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Billing & Payment Processing

ACH Authorization Form

Complete form to commence automatic payment withdrawal from your checking or savings account.

ACH and Flex Draft Change Form

Complete form to change your existing automatic payment withdrawal.

Flex Draft Authorization Form

Complete form to commence flexible payment withdrawal from your checking or savings account.

Fee and Cost Schedule

Comprehensive list of fees and costs regarding loan servicing.

Escrow

Escrow Waiver Request

Complete form to request the discontinuance of your Escrow Account.

Recast Request

Complete form to request a recast on your loan.

Insurance Claims

Customer Insurance Loss Draft - USDA Loans

Complete form and send with insurance check regarding any loss to your property.

Customer Insurance Loss Draft - Other Loans

Complete form and send with insurance check regarding any loss to your property.

Payment Assistance

4506-C

Complete along with Borrower Assistance Package to request financial assistance with your loan.

Borrower Assistance Package

Complete along with 4506-C to request financial assistance with your loan.

SCRA

Active Military Duty

Complete form to advise Flat Branch Mortgage, Inc. of military deployment.

General Account Information

Borrower Authorization for Third Party Form

Complete form to allow an additional party access to your loan information.

Change of Information Form

Complete form for change of address, phone number, social security number or email address.

eSign Consent

Complete form to consent to the digital delivery of forms.