Thank You for Your Service
We are grateful for the sacrifices made by our active-duty military members and veterans.
If you were called to active duty after obtaining your mortgage, you may qualify for special protections and benefits under the Servicemembers Civil Relief Act (SCRA), including a potential reduction in your interest rate.
How to Request Military Benefits
To determine whether you qualify for SCRA benefits, please send us:
- A written request for military assistance
- A copy of your active-duty military orders
OR
- A letter from your Commanding Officer that includes:
- Your Commanding Officer's phone number
- A statement that the letter is intended to be relied upon by your creditors
- Your full name
- Your Social Security Number
- Your date of birth
- Your home address
- The date your active-duty service began and the expected end date of service
Additional Information We Need
Please let us know if any of the following have changed while you are on active duty:
- Your mailing address
- Your correspondence address
- Any Power of Attorney arrangements related to your account
Download Checklist
What Happens Next?
Once we receive your documentation, we will review your information and determine whether you qualify for SCRA benefits. We will then send you a written response explaining:
- Whether you qualify for available protections
- Any applicable interest rate benefits
- Your updated monthly payment amount, if changes apply